diff options
| author | Jordan Wiens <jordan@psifertex.com> | 2016-08-17 12:44:32 -0400 |
|---|---|---|
| committer | Jordan Wiens <jordan@psifertex.com> | 2016-08-17 12:44:32 -0400 |
| commit | 04ac36833afc8a2882aaadfe7864ebf3e416a178 (patch) | |
| tree | a1e05a160848497c6acb862b663527c04c591199 /docs | |
| parent | 5f444e5444cec4ff3f270e1ced16b60f00f57f9e (diff) | |
minor docs update with troubleshooting section
Diffstat (limited to 'docs')
| -rw-r--r-- | docs/getting-started.md | 12 | ||||
| -rw-r--r-- | docs/guide/troubleshooting.md | 29 |
2 files changed, 30 insertions, 11 deletions
diff --git a/docs/getting-started.md b/docs/getting-started.md index 9b65c8ab..b2a82131 100644 --- a/docs/getting-started.md +++ b/docs/getting-started.md @@ -156,18 +156,8 @@ On windows, this is achieved through a separate launcher that loads first and re Most preferences are fairly intuitive. There is no advanced preference system at this time, but it is [expected](https://github.com/Vector35/binaryninja-api/issues/126) to be added soon. -## Troubleshooting - -### Common problems - -- If you are having problems finding your license or the installers, you can always [recover] either with a self-service email mechanism. -- If experiencing problems with Windows UAC permissions during an update, the easiest fix is to completely un-install and re-download the latest installer. Preferences are saved outside the installation folder and are preserved. -- Always check both closed and open [issues](https://github.com/Vector35/binaryninja-api/issues) on the github issues search. - -### Getting Support +## Getting Support Vector 35 offers a number of ways to get Binary Ninja [support]. -[recover]: https://binary.ninja/recover.html [support]: https://binary.ninja/support.html -[issues]: https://github.com/Vector35/binaryninja-api/issues diff --git a/docs/guide/troubleshooting.md b/docs/guide/troubleshooting.md index e69de29b..1d64b57b 100644 --- a/docs/guide/troubleshooting.md +++ b/docs/guide/troubleshooting.md @@ -0,0 +1,29 @@ +# Troubleshooting + +## Basics + + - Have you searched [known issues]? + - Is your computer powered on? + - Did you read all the items on this page? + - Then you should contact [support]! + +### License Trouble + +- If experiencing problems with Windows UAC permissions during an update, the easiest fix is to completely un-install and re-download the latest installer. Preferences are saved outside the installation folder and are preserved, though you might want to remove your [license](/getting-started/index.html#license). + +## Arch Linux + +Arch Linux is not an officially supported operating system, but many of our users have run it, and there are a few pitfalls to watch out for. + + - Install python2 from the [official repositories][archrepo] + - Install the [libcurl-compat] library from AUR, and run Binary Ninja via `LD_PRELOAD=libcurl.so.3 ~/binaryninja/binaryninja` + +## API + + - If the GUI launches but the license file is not valid, check that you're using the right version of Python. Only a 64-bit Python 2.7 is supported at this time. + +[known issues]: https://github.com/steakknife/unsign +[libcurl-compat]: https://aur.archlinux.org/packages/libcurl-compat/ +[archrepo]: https://wiki.archlinux.org/index.php/Official_repositories +[recover]: https://binary.ninja/recover.html +[support]: https://binary.ninja/support.html |