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authorJordan Wiens <jordan@psifertex.com>2018-10-05 10:23:55 -0400
committerPeter LaFosse <peter@vector35.com>2018-10-05 14:46:17 -0400
commit11d776de1fd2295e6de3c8bb6d517cb472a8c8ad (patch)
treec518a9d9e6577b3eb027b3d21fd1ea6f163c2ffd /docs
parentd6d42735ecc95b73d1f7d2b3705c2f5c92dfada5 (diff)
add windows troubleshooting steps
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@@ -36,6 +36,12 @@ Next, if running a python plugin, make sure the python requirements are met by y
- If experiencing problems with Windows UAC permissions during an update, the easiest fix is to completely un-install and [recover][recover] the latest installer and license. Preferences are saved outside the installation folder and are preserved, though you might want to remove your [license](/getting-started/#license).
- If you need to change the email address on your license, contact [support].
+## Windows
+
+- While Windows 7 is not officially supported (by us, or Microsoft for that matter), it's possible to have Binary Ninja work if all available windows updates are installed as a library pack update somewhere in the updates is required for us to run.
+- If you install Windows without internet access and have never run windows updates to install an update, you may have an incomplete windows certificate store. You'll see errors when attempting to update about `CERTIFICATE VERIFICATION FAILED`. If that is the case, you can either use something like `certutil.exe -generateSSTFromWU roots.sst` and then manually copy over the DST and Amazon certificates into your root store, or wait until the next time you have an update from Windows Update which should automatically refresh your certificate store.
+
+
## OS X
While OS X is generally the most trouble-free environment for Binary Ninja, very old versions may have problems with the RPATH for our binaries and libraries. There are two solutions. First, run Binary Ninja with: